© 2020, Bold Limited. Healthcare Executive Resume Sample Two is one of three resumes for this position that you may review or download. Healthcare Operations Manager Resume Example + Salaries, Writing tips and Information. Consistently produces high quality, high volume work. Managed all agency operations at the university under [company name]'s Facilities Services / Education division. As an operations manager, you know the importance of coming out on top and performing well. Executive Director Healthcare Resume Sample The combined resumeformat combines the elements of the reverse chronological resumeand functional resumetypes. Extensive experience in troubleshooting facility emergencies while consistently achieving budget goals. Utilize Staples CRM system on a consistent daily basis to self-manage selling activity, contacts, deals, strategies, reporting, and communications, Strong communication skills; active listener, Comfortable making decisions without all the facts. Oversaw and managed7-9 clinical staff member activities while maintaining a high level of staff morale and professionalism, Responsible for Clinical Services oversight on Managed Services Program (MSP), Self-directed with astute judgment skills; High level of personal accountability, Worked directly with Recruitment, Quality Services, clients andmanagement to achieve yearly strategic initiatives, Able to effectively de-escalate potentially confrontationalsituations andeffectively resolve conflicts, Dedicated to meeting the expectations and requirements of internal and external customers, Consistently adheres to ethical principles and expects others to follow suit, Managed large territory of approximately 800 Travelers on assignment, Worked with Nursing, Allied and Pharmacy divisions, Establishes and maintains effective relationships with customers and gains their trust and respect. It includes the candidate's employment and volunteer history, as well as academics. Served as media spokesperson. Served as an Operations Director for 8 Hospice locations in Washington and Idaho with total revenue responsibility of 18M. Self-directed Director of Clinical Operation with adaptability to meet changing operational needs. The director of operations for a medical facility is a distinguished and highly professional position, and the resume you submit should reflect your understanding of that. Passionately striving towards constant improvement – Excellent leadership, organization, and people management abilities.AREAS OF IMPACTBusiness Development | Change Management | Strategic Planning & LeadershipProfit Growth | Product Developm… Positive in nature, Minimum 5 years of prior healthcare vertical work experience in the print industry, with focus on selling/managing print programs, Successful experience selling, implementing and managing business programs to customers at the management, and senior management levels, Represent the best of Staples Print & Marketing Services in promoting products, services, and commitment to customer satisfaction to support business retention and expansion, Facilitate relationship building and forums for direct interaction between customer leadership and Staples leadership levels, Partner with Staples Business Advantage Healthcare Sales team to sell print services to mid and large sized customers, Utilize Staples CRM system on a consistent daily basis to self-manage selling activity, contacts, deals, strategies, reporting, and communications, Bachelor’s Degree, or equivalent experience, Experience using technology – laptop, smart phone, outlook, Impressive ability to develop, service and manage a portfolio of high volume clients, Previous experience in the copy, print, promotional and marketing field is a plus, 10+ years of healthcare industry experience required, Client/Account management experience required, Strong presentation and executive presence required, Assist in developing analytics that serve as the foundation for actuarial medical cost reporting in the E&I’s Central Region, Serve as a Consultant to the local markets to educate on trend and cost drivers, Assist finance in the measurement and validation of affordability initiatives, Working to improve and develop advanced analytic techniques and predictive models to support medical cost reduction and health cost initiatives, Help manage the workflow and training of actuarial analysts as they rotate into our team, Bachelor's degree in a quantitative discipline, 6+ years of full time experience leading data driven projects/initiatives using advanced analytical techniques, 3+ in the Healthcare industry including experience in Commercial, Medicare and/or Medicare, etc, Advanced proficiency in Excel, especially model development, Actuarial Background and/or Actuarial Credential ASA or FSA, Experience with data visualization tool, Tableau, Experience and interest in developing original quantitative work, Manage elite team to interpret and analyze data and recommend best approaches, Interface with business leaders and build relationships in support of value based contracting strategy and payments, Partner with health plan and network leaders to evaluate value based contracting opportunities, Leverage technology and carry out process improvement activities, Prepare written analysis and summarize results using graphical representations and professional formatting, Collaborate with business leadership on ad hoc requests, 6 + years of financial analysis or healthcare economics experience, including 1 or more years’ experience within a healthcare provider or payer organization, Minimum of an advanced level of proficiency working with MS Excel including advanced formulas, pivot tables, macros, lists, statistical functions, etc., for data analysis and presentation, Demonstrated experience in data analytics using one or more of the following tools (or equivalents): Excel with Pivot tables, MS-SQL Developer, SAS, Ability to work with and manage large amounts of data potentially within MS Access, Star, HEDIS, Medicare Advantage, and/or other quality or risk adjustment programs, Experience with SQL or SAS for data extraction and manipulation, Experience with relational databases (Oracle, SQL Server, DB2), Strong facilitation, critical thinking, problem solving, decision making and analytical skills, Keep client programs on schedule and ensure all deadlines are met, Develop and maintain extremely strong interpersonal relationships with day to day clients and internal team members, Serve as a primary contact for the day to day client, Address any issues, trouble shoot problems and provide strategic counsel, Work with senior team leaders to on strategic, creative and implementation planning, Know industry issues that directly or indirectly affect client business, Responsible for developing media relations strategy and delivering results, Generate ideas for PR programs, media outreach and pitch efforts, Implement public relations campaigns and events, Edit work and provide direction to ensure quality control, Attend account reviews and staff meetings - provide ongoing communications and feedback, Ensure that account team members adhere to agency time reporting and financial guidelines, Develop and deliver client or new business presentations, 6+ years healthcare public relations experience, BA or BS Communications or related degree, Capacity to convey ownership of assigned projects to junior team members, Can work independently and as part of a team, Can complete challenging projects within set parameters, Exceptional judgment when working with team members, client contacts and vendors, Commitment and dedication to the agency's success as well as individual career, Instills confidence with clients and colleagues, Designs and manages partner programs, including responding to requests from potential partners, evaluating partnership opportunities, and concluding partnership deals, Performs financial analyses and supports other analysis and business planning as necessary, Works closely with prospective and existing partners to identify and develop products and services and ensure successful launches, Maintains and manages the company's portfolio with the objective of maximizing resources and driving sustainable revenue models, Works with Legal Department to negotiate and close licensing and revenue sharing agreements, Oversight of Utilization Management, Care Management, and external clinical programs such as clinical vendor management, Delivery of quality, high touch, customer responsive, and cost effective care, Coordination with internal teams including behavioral health, pharmacy, and network management, Dashboard management and reporting for process and outcome metrics to Regional Leadership, DSNP (Dual Special Needs Program) audit preparation and responses, Root cause analyses and solutions to achieve member engagement, provider and member satisfaction and quality outcomes, Process redesign and programmatic improvements, Hiring, training, and performance evaluations and goal-setting for over 60 direct reports, Prospect and build new business within an assigned territory; acquire new clients successfully and negotiate to expand memberships for existing clients, Serve as a subject matter expert across your practice area, with deep expertise in multiple products, Responsible for knowledge of a practice area (both technology and consulting), Collaborate with a Practice Partner who oversees your practice area and helps clear the path for you to drive Technology and packaged Consulting sales within your territory, Conduct onsite presentations, including a technical demonstration, to educate prospective members on our services, Must possess a minimum of five years post-undergrad experience in at least two of the following, Must possess a minimum of three years of commercial experience – track record of successful sales/ownership over a personal revenue target, Strong presentation and facilitation skills; the ability to manage executive meetings and member interactions to desired outcomes, Desire to succeed in a sales environment and sell prospects on the current and future proposition of a product, Demonstrated creativity and initiative when it comes to problem solving and/or project ownership, Ability to manage a Sales Associate to goal, coach and provide constructive formal and informal feedback, Provides strategic recommendations and solutions to assist clients in optimizing their procure-to-pay strategies, Leverages insights specific to healthcare industry to develop portfolio growth strategies and deliver value to client relationships, Develops and executes strategies to strengthen senior client relationships, identifying gaps in relationship stacking and strategies to bridge them, Utilizes innovation to overcome complex client barriers, resolve escalated issues, and manage internal stakeholders, Ensures delivery of prompt and expert account servicing and management, Partners & influences across Business Development, Supplier Enablement, Product Marketing, Contracts, Pricing, Finance, Operations and other internal groups to deliver strong value proposition to client base, Develops and executes a portfolio growth strategy, adapting plans and priorities to address resource/ operational challenges, Facilitates collaboration with sales to ensure consistent, orchestrated client experience, Hires, trains, coaches, and manages a team of direct reports as payment experts, Achieves portfolio retention, profitability, and CV growth targets, Helping lead large client relationship and executing overall communications programs for this client, Developing and leading new business efforts, as needed, Enhancing the firm’s intellectual capital by driving innovation, developing new products and services, and leveraging the firm’s strategic Evidence-Based Communications platform, Deep understanding of data-driven healthcare communications from successful previous experience leading large pharmaceutical and/or oncology accounts, Manage complex relationships diplomatically and consultatively, Development and execution of the IDN strategy for IDNs & Strategic corporate accounts consistent with the B.Braun/Aesculap business strategy, Generates sales of B. Braun/Aesculap Enterprise existing and new products and solutions portfolio at their strategic corporate accounts, Uses a high level of financial and business acumen to assess and cultivate new business and leveraged business opportunities, Gains input and trend information from major customer groups through direct contact with such groups, organizations and other vendors, Cultivates, promotes and maintains VIP relationships. As such, it is not owned by us, and it is the user who retains ownership over such content. Self-directed Director of Clinical Operation with adaptability to meet changing operational needs. Title: Healthcare Executive - Director of Operations.pdf Author: Great Resumes Fast Created Date: 11/18/2010 2:11:39 PM The resume uses a job title heading with subheadings that focus on the core areas of strength, which are strategic marketing, business development and corporate branding. I am seeking a position as a maintenance manager. Your executive resume must capture attention in mere seconds, showing the advanced credentials and business acumen demanded of today’s hospital and medical executives. Director, Clinical Research Operations & Medical Science Liaison. Planning and coordination organizational projects. Energetic and resourceful professional proficient in program management and team leadership. Home > Resume Examples > Healthcare Support > Operations Manager. Do you need the best Vice President Of Operations resume? Director Of Plant Operations Resume Summary : As Director of Plant Operations of a continuing care retirement community, I was responsible for maintaining the facility, cottages, apartments, clubhouse, and pool. This step-by-step guide will help you create an outstanding resume for a healthcare support job, for everything from a medical receptionist to a … Held accountability for direct management of Hospice Administrators in overseeing the entire day to day management of the agency. Do you need the best Director Of Operations resume? Please provide a type of job or location to search! The best idea is to follow suit. Also served as Adjunct Faculty Member for State University’s … Apply to Director of Operations, Clinical Director, Director of Analytics and more! Develop recommendations for new product concepts and existing product modifications in line with the market area strategy and overall market area strategy, Review and evaluate the market area performance on a continuing basis and establishes the proper measures of performance; provides direction for modification in work plans or implementation of contingency plans in accordance with prevailing business conditions, Direct the analysis for specific near term market opportunities of major importance and the development of business cases, pricing, negotiation and contract strategies to ensure an adequate level of customer satisfaction, Identify timely and appropriate business plans to support the strategic goals. Seeking to build on innate abilities and acquired skills with challenging new role in a HealthCare Workforce Solutions Organization. For example, the director of operations resume sample features a basic black-and-white template. I am well organized and efficient and work well in a high-pressure environment. Lead Strong. Check out real resumes from actual people. Try Now! Resume Samples This page provides you with Director Of Operations resume samples to use to create your own resume with our easy-to-use resume builder . Director of Operations Resume; The director of operation is responsible for overseeing daily activities of a company. Page 2 of 3 RICHARD J. OVERACHIEVER, FACHE NORTHSIDE MEMORIAL HOSPITAL, Northside, Virginia (A 365-bed hospital) Executive Director (6/1996 to 1/2000) Responsibilities: Administrative management of the facility; supervised six vice presidents and reported to the Regional Vice President of Operations of the Northern Division. 605 Director of Operations Healthcare jobs available on Indeed.com. Ambitious Operations Manager with more than 16 years of management experience in the Customer Service and HealthCare industry. Work resume templates used by director applicants, just like any other business resume templates, should be curated accordingly.This can be done if the presentation of the description of the work post available for employment is created properly and precisely by the company looking for qualified candidates. ), Familiarity with visualization capabilities such as D3.JS and Tableau (and Tableau server) desired, Experience with advanced language / scripting (Python, Scala, Java), Experience with healthcare data, specifically in Medicare and Medicaid analytics, provider and consumer analytics, and Fraud, Waste, and Abuse (FWA) analytics, Experience with app development, analytical infrastructure development, and business solution consulting experience in the medical or pharmacy policy space, fraud - waste - abuse detection, marketing analytics and healthcare economics, Collaborate with analytics practitioners, business analysts and methodologists to lead process design and project implementation of technical solutions and processes, Develop and execute market planning strategy for the Healthcare Payor/Provider, Life Sciences and Pharmacy markets, Facilitate action to accomplish market strategy by working in a matrix cross functional team (finance, product development, editorial, marketing, sales) to execute go to market strategies in the specific market area, Direct the development of, and participate in reviewing and approving the short and long range operating objectives and plans, developing and integrating the individual market area (state) plans and strategies into an overall market area plan to achieve maximum revenue growth in support of the corporate strategy, Accountable for revenue objectives in the specific market area, Ensures the proper execution of strategic market area plan, Responsible for ensuring through the market area strategy, the appropriate product portfolio mix and appropriate positioning. Applies strong analytical and critical thinking skills to solve complex problems with outstanding work ethic, as well as strong leadership skills. This is an example of a resume for a director of operations position. Director Of Operations. Tip: Select the job title below that best describes you to be taken to a 100% free downloadable executive resume sample. Try Now! Here is a job description that you can use if you are looking to hire a Director of Operations for your company. https://www.velvetjobs.com/resume/director-healthcare-resume-sample Generating various organizational policies and performing daily operations. Additional Executive Resumes are available in our database of 2,000 sample resumes. If your resume serves as your formal introduction, the top of the first page is the … Director of Operations Resume Example . The healthcare industry is one of the world’s largest and fastest-growing industries, and occupies nearly 20 percent of the U.S. economy’s overall GDP. These aspects are also important in the job search. Resume Samples » Resume Objective » Executive Resume Objective » Director of Operations Resume Objective Job Description: Followings are the main job responsibilities of the operational director. How to Optimize Your Operations Manager Resume? Work with matrixed cross functional team on the development of the business case, Develop and recommend sales channel strategy utilizing market research and data, Support relationships with key accounts, industry and trade associations, and representatives of government, public service organizations, customers and vendors as necessary in the overall management of the market area, Establishes and maintains appropriate communications within and between various functional areas within the market area of responsibility, Initiates and develops pricing strategies and policies; recommend pricing actions and promotional programs in support of market area strategy and revenue plan, Review the activities within the market area for strengths and weaknesses and take corrective action when necessary, Requires an MBA or equivalent educational achievement, Requires a minimum of 10+ year’s related technical and professional experience, preferably in the Healthcare industry, most importantly around Payer/Provider, Life Sciences and/or Pharmacy, 10+ years recent experience around provider data and how this information is shared and transformed throughout the healthcare infrastructure, Skills required include consulting acumen, ability to interface with clients and synthesis feedback into new product innovation or change, Track record of strategic planning, organizational assessment, creativity, highly developed leadership and interpersonal skills, quantitative analytical abilities and outstanding communication skills, Background in data integration and provider data linking and database administration a plus, The ability to work effectively within a matrix organization, Manage the evaluation of payer proposals related to capitation arrangements and risk- and value-based contracts, Analyze provider reimbursement arrangements, including capitation and hospital and physician contracts, Design sound tools and applications to efficiently measure, monitor and forecast revenue from payers and reimbursement to providers, 5+ years of experience in healthcare finance, network analytics, and performing analysis on health data, Proficiency working with query, business intelligence and statistical tools, including MS - SQL, SAS, Tableau, SSRS and/or R, Background in Medicare Advantage products, Overseeing account activities and team operations, often under tight deadlines, Proactively managing client expectations to ensure all issues impacting client satisfaction are addressed, Integrating new digital products and services in existing client and new business, Ability to think innovatively and develop creative solutions and new programs, Manage teams and individuals to enable them to perform to their fullest potential, Creative and strategic thinking, strong negotiation skills, in-depth analytical skills, and the ability to take a long term perspective, Experience overseeing complex accounts with multiple client contacts, product lines and issues, Developing high-science materials to support communications efforts, Playing a role in developing staff and cultivating talent at all levels by creating succession plans and career tracking; providing mentorship and serving as coach for trainings and on-boarding, Experience with the FDA approval process, clinical trials, large meetings & conferences, and an understanding of how to translate "high-science" to a variety of audiences. Director Of Operations Resume Examples Directors of Operations are senior executives who oversee the production of goods or service delivery in an enterprise. Below, you will find a variety of executive and c-level resume samples written by Certified Professional Resume Writers (CPRW) at Find My Profession. Health Insurance Operations Director directs and oversees health insurance operations programs in multiple service areas, including account installation, implementation, client support, contract administration, claim processing, and enrollment and eligibility. His primary job is to regulate the everyday affairs of the office, making sure that a smooth flow of work is carried out. 1. 20+ director of operations resume samples to customize for your own use. BUILD MY RESUME. He takes order from the chief executive and ensures that the business of the company is well organized. The Director of Operations plays this role. Over twelve years impressive success in the high-tech sector, running company-wide operational functions and leading large scale projects, from inception to successful completion, while making/executing sound strategic decisions. Maintains a productive and beneficial relationship with influential executives, Targets top/middle of customer continuum and calls on the “C” suite to build and maintain a relationship with the financially responsible party and key decisions makers at the account, Demonstrates a deep understanding of the account and aligns B.Braun/Aesculap resources, including Executive support to deliver a solutions based value proposition, Provides leadership in the planning, designing, and implementing of strategic business objectives at strategic corporate accounts, Defines vision, strategies and tactics required for profitable and sustained growth at strategic corporate accounts, Provides competitive intelligence, input and trend information to management and marketing, Accountable for price and contract negotiation, Provides product input and feedback to marketing on behalf of the account, Acts as Sales liaison between B.Braun and Aesculap, Leads annual strategic corporate account review to discuss, SWOT and business plan 1 year and 3 years out, Manages account planning across products/solutions and account administration, Conducts quarterly business reviews with the account, Lead/conduct QBRs and Annual Contract Reviews with clients, Develop and maintain relationships with key distributor sales directors, Attend and manage key distributor regional and national sales meetings, insuring an overall B. Braun presence at these meetings including the attendance of key B. Braun reps, Regional Managers, and Zone VPs, Maintain key relationships with internal B. Braun departments (i.e., Sales Contracting, Marketing, Technical Services, Customer Service, etc), Drive consistent interaction field interaction with top distributor representatives and key distributor regional management teams, Maintain a list of shared key account targets with distribution partners and update that list every 6 months, Ability to use computer software such as email and the Microsoft Office Suite of products, Strong understanding of customer base and business environment including experience with multiple large complex national customers, Ability to develop relationships from C-Suite to factory floor, Ability to lead multi discipline sales team, Experience in consultative sales, with the ability to develop technical value propositions, Ability to be a motivated self starter, capable of independent action and business savvy, Ability to multi-task with strong time management skills, Ability to internalize technical concepts, products and services, Ability to generate proposals and value propositions, A minimum of 2 years Sales Management experience with proven national scope experience & responsibility, A minimum of a bachelors degree in a related discipline plus 10 years of experience OR a minimum of 10-15 years of directly related experience, A minimum of 8 years experience managing sales accounts, A minimum of 8 years experience in account development, Excellent oral and written communication/interpersonal skills, The ability to work non-standard hours and to travel upwards of 75%, Relevant experience in prospecting new business development at key corporate accounts, both GPO and Distribution, Ability to lead multi discipline sales team through a defined selling process; multi-level, high value, complex accounts, Experience in developing profitable sales opportunities, product knowledge (width not depth), identify develop and secure opportunities to deliver annual revenue plan, and negotiate annual pricing contracts, Develop pricing and reimbursement strategy for organized customer group channels / customers, specifically integrated delivery networks, group purchasing organizations, key select institutions, etc, Possess in-depth knowledge and expertise in obtaining reimbursement with Medicare, Medicaid, VA/DOD, integrated healthcare systems, group purchasing and other 3rd party payors, Understand the unique clinical and economic value of AMAG product portfolio and the medical management of said products in various HCP & organized health care settings, Provides strategic and tactical direction / guidance to Strategic Account Management Team, Develops in conjunction with Pricing & Reimbursement team an efficient contracting process that incorporates innovative incentives to maximize brand profitability within the program/plan/system, while being in compliance with all legal, regulatory and financial guidelines, Establish appropriate internal communication mechanisms to relevant stakeholders that ensure accurate pricing information is gathered and reported per government reporting requirements, Work with Commercial Analytics to develop metrics/dashboards to assess performance, Align the Strategic Account Management team to priority accounts and ensure AMAG account management process is applied accordingly, Develop incentive programs that are aligned with performance objectives and develop metrics to assess individual and team performance, Architect, deploy, and manage integration business technology solutions and applications, analytical technology solutions.